Main job responsibilities
1. IT support for office laptop, desktop computers, hardware and software;
2. Maintenance and configuration of office VOIP telephony system;
3. Maintenance of office network such as Intranet, Internet, VPN, firewall, switches, routers
4. Maintenance of company's web server, DNS server and email service;
5. Video conferencing system, security access control system, CCTV systems;
6. Other office IT equipment and devices;
Skills and experience
· First-line IT support and remote access
· PC and server configuration
· Proactive server monitoring and reporting
· System checks
· Back up monitoring and reporting
· Patch Management
· Anti Virus Checks
· Company phone system management
· Video conference system management
You ideally have:
· Knowledge of Microsoft Exchange, Group Policies and Active Directory are advantageous
· Excellent communication, diagnostic and troubleshooting skills
· Familiarity with Linux system, specifically Redhat
· Knowledge of other vendors including Cisco, Juniper, Microsoft
· Good written communications
· Flunt Mandarin and English
You are:
· Reliable and can solve problems proactively and efficiently
· Keen for new experience, has good sense of responsibility and accountability
· Trustworthy and able to work independently as well as in a team
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