Practice Manager

Job Description

Role Purpose

The Practice Manager serves as the operational backbone of the practice, providing high-level administrative and project management support to ensure the seamless functioning of the team. This role requires a dynamic individual who can handle a wide range of responsibilities, maintain a high level of confidentiality, and act as a trusted partner to the leadership team.

Role Responsibilities

• Provide comprehensive administrative support to practice leaders, including calendar management, meeting coordination, travel arrangements, and expense reporting.

• Act as a liaison between the practice leader(s) and clients, candidates, and internal teams.

• Prepare and edit correspondence, including presentations.

• Oversee the lifecycle of executive search engagements, working with team members to ensure deadlines and deliverables are met.

• Track and monitor project progress, proactively addressing potential issues or delays.

• Coordinate and manage diary administration efforts including interview scheduling.

• Serve as a point of contact for clients and candidates throughout a project.

• Ensure exceptional communication and a positive experience for all stakeholders.

• Handle sensitive and confidential information with discretion.

• Implement and refine processes to improve efficiency and effectiveness within the practice.

• Maintain and update client and candidate information in the firm’s CRM system.

• Monitor budgets, invoices, and billing for client engagements.

• Partner with other Practice Managers and support staff to share best practices and maintain consistency across the company.

• Coordinate internal meetings, team events, and professional development initiatives.

Required Skills & Experience

• 5+ years of experience in executive support, project management, or operations, preferably within a professional services or executive search environment.

• Exceptional organisational skills with the ability to prioritise and manage multiple tasks simultaneously.

• Strong written and verbal communication skills.

• A high level of professionalism and discretion in handling sensitive information.

• Strong written and verbal communication skills.

• A high level of professionalism and discretion in handling sensitive information.

• Strong interpersonal skills and the ability to build relationships with diverse stakeholders.

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